Ordered a bouquet from m and s for my wife as it was our 50th wedding anniversary. Arrived on time but website said 15 stems but only9 delivered . Those that were delivered were nearly dead Very expensive for 9 dead flowers Emailed m and s but no reply Also they use an incorrect name for my account a name I have never heard of I have tried changing my personal details but m and s just change them back Not the first time I have had rubbish flowers from m and s always foolishly thought I would give them another chance but never again. My advice is avoid m and s for flowers