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Alison
My friend messaged me yesterday to ask about the flowers i had received earlier. Unfortunately i did not receive them despite her being told they had been delivered. The screenshot could have been anywhere and certainly not my property. Customer service could not say where they left? Apparently i will get them Saturday . Very upset for disappointment and worry this has caused my friend . Not what I would expect from M&S.
2 years ago
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Marks & Spencer has a 2.1 average rating from 1,183 reviews

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Alice, Customer Support

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