PLEASE DO NOT SEND FLOWERS USING M & S. I have had 2 deliveries of M & S flowers this week as gifts from friends. Both gifts have been absolutely appalling. The friends who sent them would be distressed to see what M & S delivered to me. Their courier delivers a box that shows signs of being mishandled. The flowers inside are simply awful. Half dead, colourless and of very poor quality. The one a basket of planted flowers had been so mishandled the plants were all loose in the box and on opening I had soil everywhere 😩 Customer service operators are completely disinterested in any complaint. If you value a friend do not send them M & S flowers !!!!