I received a delivery of flowers on Mother’s Day that like many others were half dead. I contacted the customer service dept which kept cutting off the call 5 times. Emailed the next day and got a response 48 hours later asking me whether we wanted a refund or a replacement. I responded that they should at least be offering both. Now got an offer of a refund and a £5 e voucher. Probably doesn’t even cover my telephone costs. Marks and Spencer how the mighty have fallen. Very poor customer service
1 year ago
Marks & Spencer has a
2.1
average rating
from
1,183
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.