I was absolutely delighted when I received some very enexpected flowers from a friend. However this was short lived the flowers arrived looking worse for ware but thought after a night in water would be ok but alas no looked half dead the next morning. Contacted customer services which to be honest the person I spk too couldn't be bothered to even listen to my compaint. Advised of another delivery the next day. They did turn up looking better than the day before but we're not great Vue considering how much my friend would of paid. Would not advise anyone to order from m n s. If I could have given a zero I would of.