Can't comment as yet on the state of the flowers as they never arrived. But I will NEVER EVER order from Marks again as you can't rely on them at all. My sisters 80th was today and the tracking information for Yodel say they're still at depot and it's now after 10pm. I phoned Marks after I'd placed the order a week ago to check they would arrive on her birthday and I was told they would. If I'd known they use Yodel for their deliveries I would have gone elsewhere. As it's freezing outside and Yodel's depots aren't heated I would imagine if, or when they arrive they will be in a dreadful state and I'm unable to ring my sister now to apologise as she'll be in bed. She will think that I haven't bothered to send her anything for her special birthday and she will ,I know be really upset. Marks used to be such a reliable firm to deal with so why are they no longer honouring their commitments? I've just read the other reviews which all paint a similar very sad picture of similar scenarios to the one above so I guess all I can say to future potential buyers is ' don't order flowers from Marks unless you don't care when or if they'll arrive or what state they'll be in if or when they do.