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David G
I ordered the Valentine's Dozen Red Rose Bouquet to be delivered to my wife on Valentine's Day. The parcel was delivered by DPD as promised but the roses were battered, dried out and heads were snapped off. I was given a full refund but the customer services guy didn't seem to be bothered that we were so disappointed
11 months ago
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Marks & Spencer has a 2.1 average rating from 1,183 reviews

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