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Natalie Mann
Terrible service never will I ever shop with you again I will stick with Next they know what they are doing . Waited for ages to get hold of cushions to match my bedding did next day delivery only one arrived and you said the other would be here next day with DPD as soon as they turned up I knew it was wrong as it was so small I opened it up to find it was a cover only and the wrong one so I phoned up customer service and the women couldn’t even take the order no told me sorry I can’t get in so I said would you like me to say it for the fourth time finally it clicked with her and she got in I’ve never experienced such bad service.
8 months ago
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Marks & Spencer has a 2.1 average rating from 1,168 reviews

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