This is the second time I've ordered flowers from M&S, as gifts for friends who don't have a house number. Despite giving correct address, postcode and delivery phone number, they get delivered to a wrong house. The delivery photo shows the driver's legs, with parcel, with no Identifiable thing to even guess where he was, it could have been his own front door ! TwiceJ have phoned M& , profusely apologies followed.... not their fault, contact delivery team... who deny any wrong doing. At best appalling service, worst, disappointed friends and me wasting money. Shan't use M&S again, unless the insist drivers can read Googlemap to locate the properties