When you (M&S) take an order to deliver flowers for Mother’s Day it is expected that you will deliver fresh flowers at a sensible time during the day. After all you are representing a child who is thanking their mother for all the things she has done for the child. It comes as a smack in the face when the flowers arrive at 17:45 in the evening when Mother’s Day is nearly over and the flowers look as though they are already 5 days old. How on earth can the mother thank their child for a lovely bunch of flowers during Mother’s Day. Filling out this review, the app would not accept a photo but said contact support, which I tried estimated wait time 42 minutes……most have a lot of complaints.