Do not buy furniture from this dreadful retailer. We bought three items of matching furniture for our daughters bedroom on-line in mid July. A delivery date of 02/08/17 was agreed and on 31/07/2017 we received a text message confirming the delivery and giving us a 2hr time slot for the delivery. We were informed that in order for the delivered items to be assembled the room needed to be cleared in readiness. We did as instructed and removed/disposed of the old bedroom furniture. We were then contacted by M&S on 01/08/17 and informed that they could not deliver the goods on 02/08/17 as one item was out of stock and were given a new delivery date of 24/08/17 - over three weeks later!!!
M&S could not/would not deliver the two items in stock on the original delivery date with the other item to follow and could offer no reasonable explanation why not. Hopefully my daughter will be back in her room before school starts back!!!
7 years ago
Marks & Spencer has a
2.1
average rating
from
1,183
reviews
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