Flowers ordered to be delivered to my gran on 23/12. Dispatch date on box 22/12. I suspect these were left in a van overnight in the current - temperatures. Customer service offered to send replacement, although no roses available and wont be delivered till after xmas. What a joke! This used to be a reliable service. Bearing in mind this was part of gift to my grandmother, i am bitterly disappointed and will not use this service again.
5 years ago
Marks & Spencer has a
2.1
average rating
from
1,183
reviews
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