I bought insurance for my bike online then it started they rung me to say i didn't have enough cover on my breakdown so they charged me more money ok I thought then I broke down when I rung them they said I didn't have a policy so my bike was stranded over night before this was resolved and yes the worst is still to come. On the 26th June my bike was stolen from my path the police found it and I rung the insurance company then my problems have begun I am still awaiting payout from them this was my loved and cherished zzr600 which had new end cans on tyres etc they offered me £850 pounds after I had chased them for two weeks due to then not sending over the engineers report I was promised phone calls back I never got them. I wasn't happy with this offer as anyone could imagine £850 for a zzr 600 on an r plate so they asked me to send some examples over to them which I did waited another ten days no phone call so had to chase them again and you guessed it once again they had not passed over the examples saying I had sent them to the wrong email address so I resent them to the new email address then another 10days passed by nothing rang them once again there was a problem they hadn't sent the examples I was promised a phone call within 3 days never happened rang them today they have offered me £870 less my excess of £550 so leaving me £295 I asked them how much to by my bike back £350 they quoted so all in all I have been robbed twice and have spent a fortune on phone calls this started on the 26th June 2015 now it's the 21st August 2015 I would never recommend this insurance company avoid it like the plague not a very happy Karl Reynolds never to buy an insurance policy again from these robbing no good idiots that call themselves an insurance company