I had a renewal quote as I have been with MCN fir a few years. The lady on the phone had a voice of someone who just doesn’t want to do this job. She spoke so fast as if she wanted to finish the 10 min conversation in 1 minute. She took the payment of £380 (not a small amount) and once she took the details just quickly said bye and hang up. I had to call back in half an hour again as I never god the email confirmation, than I was advised that they have technical issue so the email will be sent soon. An hour later I got a phonecall from MCN that the payment hasn’t gone through (same voice who didn’t seem to be happy to do this job). So once again we “rushed” through the card details and finished this conversation with a quick “thanks , bye”. Next year probably I will avoide MCN.