this company are thief's stay away. my daughter took a policy with them and i paid the initial payment with my debit card as my daughter was waiting for her salary. She then gave them her card details for all future payments. they were explicitly told not to use my card details again as it was not my policy, guess what? they have taken 2 further payments off my card and refuse to take my card details off their records and are refusing to refund me. I have complained with no response from them now a week later and i get cut off each time I ring, while writing this review i have been cut off twice again by Shannon who works on customer service each time i have requested to speak to mell on extension 4891 who took my original complaint