My parked bike was knocked over in July. The driver admitted full responsibility and left his details. He is fully insured. It is now late October and nothing has been done other than my bike being taken away. I have been handed from incompetent person to incompetent person, have been given very bad advice along the way, and have been left completely in the dark as to what is happening. I feel as if I am being treated as a criminal. I really don't see what I am paying MCE for. A similar incident happened previously when I was insured with Bennetts and the matter was resolved quickly and efficiently. I would advise strongly against anyone taking a policy out with MCE.