got a theft claim, they valued my motorbike for £900.00 while it worth £3,000.00, they told me to go online and find examples for similar price I proposed, I did and they re-valued the bike to £3,000.00 as it should be, ended up having only £300.00 for it, claim took 6 months to be sorted, they wanted to cancel my policy, I said on the first day I am parking my bike on a public motorbike bay, they didn't believe me and didn't have this in their records, they had to go back to hear my saved telephone conversation with them on the 1st day and they couldn't fake it this time, I was correct and got my rights, they made me feel humiliated, wanted to renew my insurance it went all the way up to 4.4k from 1.2k, I said I want to go for Third Part only instead, they offered 1.8 which I refused, they called me back offering 1.2k after some few discounts from their department's manager (felt as I am in the market trying to buy the cheapest tomatoes), overall review RUBBISH COMPANY