Don't buy from them. Their team gave me contradictory information when I wanted to cancel my existing policy and get a fast food delivery one. Charged me for the cancellation even though I was told before that there would be no charges. Spoke to a guy named Iain Forbes in business team. He was very, very rude. While doing the new policy, he actually twice threatened to cancel and not go forward because I asked him if I could wait until my existing policy runs out and at the end get the new one. He insisted that I pay the cancellation fee and buy the new policy that very day or he won't be proceeding with the application because, and I quote 'I kept him waiting for 15 minutes' while I was replying to his email with pics of my driving licence, CBT and NI No. Absolute disgrace how they treat their customers. Secondly, while setting up the direct debit, he asked me how my name appears on my account and I told him exactly how it does which he didn't like and said that he can't set it up unless its my full name on the direct debit mandate, to which I didn't have any issues. But he still showed that he annoyed by saying that he will cancel the whole process if its not my full name on the mandate.