As we all know insurances are more interested in selling than providing a good after sales service. Two days after getting my insurance this year, your customer service team did not have my motorbike's registration number linked to me or my home address so I had to wait for your team to confirm with another team, the information provided. After using this insurance with previous motorbikes and noticing that they NEVER sent the documentation of my policy (I always requested email instead of hard copy), this time MCE offered an online portal when I can see all my policy documents and these can be download straight away.