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Hk
Don't touch with a barge poll my experience with Mce is the worst I've ever had, if I could give them no stars I would have. Yamaha r6 '09 immaculate condition, someone backs into it an knocks it over, then the real trouble begins.... Took r6 gave us a hire bike that had leaky fork seals.... They called us liars took the bike back, then ignored me for a week and a half saying so an so will call u back but never did, got through to plantec assist who deal with fixings the bike by this time it's been 2 and a half weeks....... No hire bike therefore no transport they give us another hire bike which is fine, nxt we hear conflicting information as to how they gonna fix it they said they were going to spray the fairing then a week later they then say new panels oh an btw there is a paint chip in the frame, what would I like us to do about it ? Obviously I said fix it, so hear nothing for 5 more weeks..... They have had the bike 7 weeks by now.... And they call to say the bike is done and repaired and that I'll get a call bout dropping the bike back to us, so we wait for a week, yet again have to call them to ask when am I getting r6 back, eventually they drop it back today 7 days after they have finished, it comes out if the van and the first thing I've noticed is the repaired side is a gloss finish and the original side is a Matt finish, so it was sent back, how can they miss a simple thing as that???? Don't fill me with confidence about the repair job on the paint chipped frame !!!!! Will have to pay out for an independent assessment of their repairs which will cost me I say AVOID AVOID AVOID!!!!!!!
7 years ago
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MCE Insurance has a 4.0 average rating from 5,332 reviews

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