Will never use again. Been insured with them my whole biking life from I've been old enough to drive a super sport bike. Recently changed bike a fair few times in the last 3 years and insurance always was creeping up. I asked could they do anything for me...Simple rude answer with NO. Even asked would they talk with there floor supervisor or manager & replied they can't help me. Every time with change of bike I got charged the change over and admin fees of £45 each bike on top of the insurance. Now with looking back you are a complete rip of company taking advantage in any area you can to make money. You charge top rate for calls and keep people on the phone for at least 20 minutes minimum each call and I mean minimum surely ways to improve that or have a proper online portal? After finally cancelling my policy with No calls to me to even ask why I wasn't happy I have no got insurance with Cornmarket Insurance. Top class company they are with 10/10 Customer service! After I cancelled insurance I may add yous still came top of quotes but for some reason the cheapest. Excess has went up from 500 to 1200 what is that all about? So really people before you think about getting insured with Mce have a real long hard think about it. They have caused me nothing but a headache. Just because MCE come top every time it's not everything!! A STAY CLEAR OF COMPANY TO EVERYONE.