""My son had the misfortune to be involved in a no fault accident back in April 17, he suffered crush injuries to his right leg as a result. The claim for personal injury is ongoing, however the claim in respect of his bike is still outstanding.....nearly 5 months later, as yet the bike hasn't even been inspected! The service to the customer displayed by MCE is truly appalling, I could kick myself for not reading the abundance of horror stories prior to my taking out cover with them. Never, never again, low cost as far as MCE is concerned equates to sub standard customer service, simple as that.....you get what you pay for!!