Terrible company! Around 45 minutes waiting for my call to be answered for the 6th time because they want to cancel my policy due to them being unable to take payment from a card which is working fine, which I know from speaking to the bank numerous times and the transaction attempts haven't even reached the bank for them to be blocked. I asked for another way to make payment but they only take card payments, even though when on hold you are told to ask a member of their "expert" customer service team about setting up a direct debit, to which I was informed they only take card payments and direct debits are only offered to commercial policies as they are in the thousands of pounds. No it was then expected that I should use somebody elses card and then transfer them the money each month, just to have the privilege of a policy with MCE. End result my policy will be cancelled but they did inform me that i will need to disclose this fact to any future insurance companies which was nice of them.