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S R Faruqui
Initial renewal quote significantly higher than their quote via a price comparison website (£320 v £260 or 20%). Call centre drone agreed that best/only sensible course of action was to allow current insurance to lapse and buy "new" online. Advised that documentation for the new policy would be available via their customer portal - important bits, like everything except the covering letter, missing. What, you expect fair dealing and efficiency from the financial services industry?
6 years ago
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MCE Insurance has a 4.0 average rating from 5,332 reviews

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Alice, Customer Support

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