Very rude staff try to avoid this insurance I have a full comprehensive insurance paid for the whole year started on 03/04/2018 and they refuse to give me a courtesy vehicle since my bike had an accident on 20/07/2018 they took my bike for 6 months for inspection and return it to me as a salvage and refuse to pay it off and they refuse to give me my refund I have to keep on paying till 03/04/2019.. I feel like I’ve been mugged off ... choose your insurance wisely this is not something you would expect ...Now they’re coming with an excuse saying they need the bike back after they had it for six months (Ridiculous) The only thing they do is take your money that’s the only thing they care very bad experience worse in my life.... Authority needs to look into this