1. I had to take out my policy over the phone as my new bike registration number did not find my bike details and there was not an exact match in the model drop-down list. The phone price was considerably more than I expected from on-line quotes. 2. I specified that I would be carrying a pillion and had modifications (luggage) on the bike. The covering letter with the policy document implied that I couldn't carry a pillion, and the document itself said "no modifications". I had to contact MCE and new documents were issued. 3. I later noticed that my No Claims information was incorrect as it specified the wrong previous insurance company. This is the company that insures my car. Firstly, I don't want to transfer the NCD from my car as I still have the car, and second, I more a much larger NCD on my bike than my car. I contacted MCE again and was told "The insurer previously does not affect your policy in any way but, I will get this updated for you" If it has been updated, I haven't received anything.