Very good price, hence two stars. Credit card payment failed to complete, twice. It was Saturday so left it until Monday, credit card payment failed to complete, despite buying other things inbetween. Tride my debit card, seemed to work. Waited for email with policy details nothing. Tuesday still nothing, checked bank account, payment was still pending. Wednesday opened a live web chat, gave my ref number, name. DOB, address and was told she could not find me on the system and I had to phone 01933 351 361 to which I said what and pay 10p a minute. She said she could not get me a call back. So I phoned but the line was dead, did not even ring. Back on the live chat said the number is dead, Carlos said they were having an update, what was my problem, so I explained again and Carlos said he would try to find out.... at this moment I gat an email from MCE with my policy details etc.