renewed my policy without my consent, always tell them when booking not to, rang them when I got back of holiday after being insured for ten days to cancel, wanted a fee so said just leave it in place, then cancelled it without a single email or phone call 3days later,rang them to see where my certificate is another 3weeks later that's when they told me it was cancelled, said because i did not tell them about a incident, why did they not ask when I tried to cancel it myself, said I was in wrong, der I never asked them to insure me in the first place, my insurance was 114pounds and they gave me 47 pounds back they had only insured me for 13 days,totally disgusted in them. never again, there name is mud to me, hope I see there stand at bike rallies and events, will stand with them telling everybody they not for bikers