Unfortunately the site would not let me select no stars, I was forced to choose 1 star and even that is generous. Stay well clear from this company. My father had his £1500 bike stolen and he made a claim, they only ended up giving him £350 pay-out. So if you value your bike then please insure with someone else. To make matters worse they wanted to charge £86 to cancel the policy for a bike he didn't have any longer. So he ended up with £264 back for something he has saved his hard earned money for. My father is nearly 70 years old and retired so you can imagine how he feels. Stay well clear before considering this company to insure your bike.