Total scam artists, appalling customer service, aggressive attitude, impossible to contact. Cancelled my policy due to some mystery non disclosure documents I "failed" to provide over a notification discussion I had with my previous insurer a year ago. Despite sending numerous NCB documents & in spite of my previous insurer Bennetts getting involved, no-one could fathom exactly what it was they wanted. They charged me 116 quid for the privelige of them cancelling & I'd only been with them 2 weeks. Went back to Bennetts & just renewed with them. Going to them was the biggest mistake I've ever made in over 30 years of bike ownership.