Poor customer service. Operators rude and unhelpful. Had a policy with them (44 yrs old male, no accidents, no claims, no convictions, full no claims etc.) for mini diesel and they refused to upgrade my insurance policy to include business use. Would have had to cancel insurance with them, pay cancellation fee and get significantly reduced refund on existing months left on policy before going elsewhere. Complained that they didn't inform me that they didn't offer the facility of business cover - they stated that they did, just not for me! I asked why, they wouldn't enlighten me. Avoid - even if they are cheap!