Very unhappy! 16 years motoring, no convictions and I had to sign a credit agreement for my insurance, then I received a letter to say they wanted proof of address, copy of my driving licence front and back, plus a portal code to check my licence! So far I feel like a criminal and have to prove I can drive! What about the ones who been caught with no insurance! Bet they have not been asked for proof!! Absolute joke! I'm within my 14 day cooling of period but apparently I'm still going to be charged £75 cancellation fees!! I would not recommend. Pay a bit extra and go to the leading insurers.