I'm rating Octagon 3/5 as I have just cancelled my policy. I renewed on Compare the Meerkats and they raised my premium £49 for not having simply accepted their renewal offer. I wanted to keep my 2 for 1 movies! I have not had a great experience with Octagon's communication when making a claim and wanted to switch anyway but continued with them as best value quote. I did not receive any communbication about the increased premium, I called them to confirm they had received my NCD proof. First call on Tuesday this week, no problem they told me, all is in hand then today, now that my previous policy has expired, I need to pay extra! Now I have had to pay £20 to cancel and wait 7-10 days for my refund. Pick another company!
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