Totally impossibe to get hold. An insurance company only open Monday to Friday. Had an accident in my car (hit another car nothing too serious).Managed to report it to some idiot on the phone. They then pass it to another company to deal with who have still not contacted me some 3 days later. Lucky no was hurt and I can still drive the car (sort of). They asked NO relevant questions when I reported it and now me and the person I hit are just trying speak to someone to get our cars repaired. Honestly seem like a totaly shower. I am actually quite concernerd that they are actually ligitimate at all!!!