Stay away from this company with a barge pole! cancelled my insurance due to there error and unfortunately l am going through court just now for having no insurance!! should all be cleared up in the end as l done nothing wrong but very stressful! have then cancelled following proper procedures and went with another company they then called that company and advised l had auto renewed with them and my no claims bonus was invalid because of that!! plenty of reviews on here saying the same thing, l am taking it the whole way a company like this should never be allowed an fca licence there owner is a chap called Andrew Christopher Powell and must encourage has staff to steal client monies as hundreds of complaints online saying the same - THIS IS A GENUINE COMPLAINT AND HAPPY TO SPEAK TO ANYONE ELSE ABOUT IT - STAY AWAY FROM ONEQUOTE DIRECT!!!!