Seriously doesn't even deserve one star, biggest scamming company. Stay away. I was with octagon for a few years no trouble easy to deal with then somehow on the renewal this scamming company had taken over, they had requested more information which was sent before the deadline yet they cancelled my policy anyway with a HUGE cost to me, would not accept that it was their mistake even though the emails proved otherwise. Very stressful and unhelpful, within my first month of renewal almost a £1000 paid out, absolutely disgusting, have taken it to the insurance ombudsman.