Rang to cancel a car insurance policy taken out a month previously; it took THREE separate calls to resolve my issue, which was to be given a clear breakdown of charges BEFORE making the cancellation. In the event they just went ahead and cancelled it and on the third phone call I finally was told that they cannot give a breakdown until you cancel! BUYER BEWARE: From a total of £173 I was left, after charges of £50 (cancellation fee), £25 (comparison website usage fee) and £49.66 and other charges with a total of £23.72. I will NEVER do business with this company again, EVER.