If I could give 0 stars I would!! Stay clear of this company! My husband took out a policy with them in August and recieved a text on 4/9 saying that they had cancled his policy. He had recieved no communication from them prior to this. Apparently they had sent a letter explaining that they needed a reason as to why he had a 1 month gap between his last policy and this one. He recieved nothing! So he phoned to try and sort the issue as there was only a one month gap whilst he found a new insurance, they said that response was fone but they could not re instated his insurance and he would have to take out a new policy which was over £30 a month dearer than the original quote leaving him over £100 down on his deposit that they will not return and now they want a £20 admin fee for cancelling his insurance!? No customer service skills whatsoever! STAY AWAY FROM THESE COWBOYS!! I will be reporting this company! Disgusting! Unprofessional and useless! Thanks for NOTHING!