DO NOT go with this company as you think you're getting a good financial deal - pay more for a reputable company. My son insured with them and we applied for the box to put in the car. It never came, we got email asking to log into the portal but when we tried login said it was already registered. Emailed to say problems, could they help & heard nothing back. Sat on phone for 2 nights each time 30 mins with no answer (dread to think if I had a claim how I would speak to anyone)!! Anyhow a few weeks later we got a letter saying they are cancelling the insurance from 14 days of the letter as we hadn't registered the box - SO FRUSTRATING (incidentally they cancelled it before the 14 day deadline) and said they would reimburse "partial" amount of the money and we may be charged for the months we had been insured on top. So angry as had tried to rectify situation long time before we got to this. Now in process to send a letter of complaint to customer services although unsure will do any good, - was really poorly handled and I can't contact anybody to sort it. Gave up and went with another insurer as my son was left uninsured with no prior warning. Avoid them at ALL costs.