I wouldn’t even give it a one star review. Absolutely awful company. I took out insurance, unfortunately had an accident, was stuck on the road with a child for 5 hours. Customer service is useless, and unreachable. Wasn’t even insured through them, and they couldn’t tell me who I was insured with even though I purchased it under the illusion it was with them. Got passed along from company to company and then today had another company call me telling me I made a claim through them but they couldn’t find any details or policy and they weren’t even my insurers , when I told them this the woman on the phone was terribly rude. It’s tragic to say but if I wasn’t insured I would have been recovered much quicker and helped quicker. DO NOT USE THIS COMPANY, you’ll end of abandoned and worse off if you do. Quick to take your money and harass with phone calls but when you need to use your insurance your unable too. And that’s the whole point of having insurance in the first place!!! So disappointed with this. I’m £1500 worse off thanks to them. Stuck on the road needing medical attention but couldn’t leave my car, for 5 hours in the freezing cold with a young child.. not even worthy of having 1 star!! The most useless company ever who not only just pass you along from company to company with no idea themselves. Also told me my car was a write off and they will keep it but an honest mechanic told me repairable and can be put back on the road. To use the worst dissaponted is a massive understatement to describe them. I simply cannot deal with how we were left on the side of the road especially with a young child, in such poor weather having to deal with injuries & shock and safety and to on top deal with the stress & anxiety of dealing with this company in such terrible circumstances. 5 hours it took to get somewhere, it’s just disgraceful. Avoid at all costs!!!!