I accidentally let my policy renew, I rang them the day after and they insisted on charging £30 admin fee to cancel after being a loyal customer of 5 years paying them over a thousand pounds in premium over this time. Had no compassion or empathy for a customer who is currently going through a hard time in their life, and I literally called them as soon as they opened. The employee also spoke over me whilst I tried to explain my situation. Do not use
4 years ago
Paws and Claws has a
2.4
average rating
from
97
reviews
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