Paid my premium in full on renewal date. Then decided to buy a new car. I telephoned them with the details of my new car and was told I would need to cancel the policy and take a new one out. There was also a cancellation charge. I was changing from a 1.2 Renault Clio to a 1.2 kia Picanto. Got a hole lot of tosh that my current insurer would not accept my new car. despite calling them separately and found out they can. I finally agreed as I seemed to have no choice. The new quote was way higher than my existing car. I decided to shop around and even after paying all their charges I was still around £90 cheaper changing my insurance to Direct Line insurance Company. My wife and I are over 60 years. Finally, to rub salt into the wounds I have received a telephone bill with a charge of almost £28 for the luxury of speaking to the post office insurance crooks. A few tips if you are considering dealing with the Post Office Insurance: 1.. Don't buy a car midway after you have paid your premium. They will insist your existing policy is cancelled and a new one purchased. Charging you a cancellation fee and also making commission on the new policy.. 2..Do not telephone them!!! My total bill was almost £28 for calling them to try and sort out new cover. 3...The Post Office Insurance are just brokers that trade on the back of the good name and reputation of your local Post Office. Giving them some respectability. 4...Just because they are cheaper in the first instance doesn't mean you are getting the best deal. As I have found to my cost. 5...Don't, best to buy elsewhere if possible.