Internet & Home Phone
I have been with the post office for nearly 2 years .... the internet speed has gone really slow over the last 6 months. I have called and logged the issues. Reports were ran for loss of service and it was deamed that an enginner should attend my property. The engineer has found no fault so a charge has been issued to me - please may i add that the engineer came out in Jan 2017 and i have been charger in May 2017 !!!! However the post office are offering me a credit for the loss of service .... no fault found so a charge has been issued but then because there is a fault i get offered a credit ?????? Post office are an absolute scandalass company. I have been cut off by the call handler many times. I spoke to a Supervisor yesterday and when he was caught out telling me lies he told me has was going to terminate the call. Well done to the post office, i will keep paying for your blunders. You are the "experts" and you are charging me un-fairly and clearly upsetting customers. Good riddance and avoid at all costs.
7 years ago
Post Office Limited has a
3.2
average rating
from
281
reviews
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