Shameful. Had to cancel a holiday due to unforeseen health issues. After paying £30 for a doctor to complete the documentation required to try to claim back my £70 deposit I realised they wanted a signed declaration giving them permission to delve into my medical records as far back as 5 years and that they would then share all such information with any other providers. I have not pursued the claim as I feel this is an unnecessary intrusion into my personal medical records. It should be sufficient that the doctor provides all relevant details and I certainly would not endorse giving anyone permission to share such personal information as they feel fit. I would not recommend this provider nor will I ever use them again.