AVOID at all cost, the worst company in the world, if you could give a minus score I would. All I did was move house, I phoned to change my details to be told my new address is too risky and they're cancelling my policy, charged me £125.55 for that and they wouldn't release my no claims discount until I paid, both of which are illegal, but as my new policy went up by more, I ended up paying to save more money in the long run, I will be chasing it up to get it back. The customer service is the worst, I'm now with The Coop and they phoned to try to resolve the situation, even he came back to me saying they are very unhelpful and to avoid them in the future