this is my first review ever, I am not the person who will leave a review but you can imagine the extent A-CHOICE MOTORS who's legal name is PREMIUM CHOICE LIMITED FCA 312245, Registered in England 3845329 has PUSHED ME. this company is a JOKE, they are a broker who have no control over anything in regards to the policies... they will find you some company like XS DIRECT (WORST COMPANY) who's excess is £3000 and just not ready to listen to customers. first time in 5 years I made a claim on broken windscreen due to a pothole on M25, had to call them 4 times and been on hold for 45 mins on every call, after which been investigated as if I purposely done the damage. due to personal circumstance I had to sell my BMW 5series and get a cheaper car, thought this will bring down the insurance, INSTEAD they charged me another £300 to change the vehicle from £15K car to a £4K car. every time you call them, you will only hear a robotic script which is - THIS IS AGAINST OUR CONTROL... I WILL STRONGLY RECOMMEND NOT TO GO WITH THIS COMPANY, YOU ARE BETTER OFF PAYING A LITTLE EXTRA AND GETTING A COVER FROM A PROFESSIONAL COMPANY WHO ARE ON CUSTOMER SIDE. Regards