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Holly
Took out an annual insurance policy in July 2018. Sadly, I was struggling to get car insurance as my then boyfriend had 2 unfortunate accidents which as a named driver on my policy, impacted on me. I have had to pay £174 per month with an excess of £3000 should I have an accident. I recently called to speak about cancelling my policy as I can now see that I can get insurance at a much better price. Unbelievably, although I do not recall ever being told about any cancellation fees (in fact, I don’t appear to have been sent any documentation), I have been advised that it would cost me in excess of £400 to cancel this policy. I have sent an email to the company today to express my concerns and that potentially this policy was mis-sold and awaiting their feedback, so I can only hope that I will receive a positive reply. Should I not receive a positive reply, I shall take the matter to the financial ombudsman.
5 years ago
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