AVOID!!!!!! If you get offered this company through a comparison site stay away!!!! Deceitful! No empathy!! Raised my policy by £282 due to an error that they wouldn't take responsibility for a fault on there part!! Was passed from agent to agent being given incorrect time frames and false promises. Was told the complaints team would contact me in 1 working day by 5pm!! It took them 10 days with myself even having chase them.. Even Going over my cooling off period because of this total lack of communication and out right lying! They offered to waive my "admin fee" that's the best they could do! I've had to stay with them and have been a victim of entrapment to these cowboys.. Demanding a deposit to stay or they will cancel my policy. Raising my fee to cancel each day but not being made aware of this when speaking to the first lying agent and complaints team.. The only response i get is.. " its in our terms of business" call centre have serious attitude problems and keep talking over you. absolutely ridiculous! Completely money grabbing cowboys! Will never touch them again!