Cheeky, underhanded bad profit making!! I was with them for a year, I purchased through a price comparison site. They automatically renewed my policy, even though I didn't want them to and had got insurance elsewhere. I called them immediately after the weekend and bank holiday which they were closed and they agreed to refund me in full as I obviously didn't need the policy and to my mind should not have been renewed. I then get the letter through and they have charged me £5.12 for the time insured which I never wanted and didn't use. This is a very good example of a company that will make short-term profit from you, I would recommend you go elsewhere if this is how they see customers. Very disappointed, you have lost my future business, all over a fiver!!