Cowboys... I had 3 points which I didn't know I had to declare but whilst on to them for a claim as I have had an accident it came to light... so they charge me another £50 and tell me your excess now if u want the car fixed is £650 ?? I was obviously not pleased and said while I'm on I have just moved houses... oh ok.. that will be another £60 even though I'm in a much better area apparently it's through claims and volume of traffic.. my road and surrounding areas are so quiet I sometimes thing the world has ended.. nicer area.. more expensive houses so they put prices up to suit as you can obviously afford it ... so I told them they were cowboys and I want to cancel.. ok that's £58 please... do not I repeat do not ever use privilege insureance no matter how attractive there quote may look on compare websites... stay well clear ... only gave it 1 star as there is not a no star option